Fatima Irfan Sheikh flew on Serene Air from Karachi to Lahore. We requested her to provide the review for us and she kindly wrote it as per our requirements. Fatima writes hr own blog with the title Glossips and she has also published this on her blog which you can read here.
I had been hearing a lot about SereneAir, the new local airline for Pakistan, I couldn’t experience SereneAir while I was leaving for Karachi as it hadn’t launched till then, on my way back to Lahore we (me and my family) got the chance to experience SereneAir. I will be sharing everything about that experience in this post.
Here is what Fatima thought of the flight.
Once I was done with the boarding, while walking inside, all I could see were beautiful blue and white (SereneAir themed) balloons everywhere. The flight timing was punctual which was impressive, I walked down the stairs to enter the bus that takes the passengers to the plane, the plane was huge and beautiful, I saw it while I was still seated in the bus. Going up the stairs, I got a better view of the plane and obviously did not miss a chance to snap that moment as it looked perfect.
The plane was incredibly clean from inside, I just wish that the seating area was a bit more spacious, the leg room was good enough, the seats were not uncomfortable at all compared to some airlines I’ve traveled in before, the staff members were highly professional and served each and every person very well, personally the uniforms of the air hostesses were very well themed in terms of the colour scheme. The seats were the same as they would look like in any other local airline, but noticeably neater and cleaner, I was satisfied with the legroom provided as that’s something I generally face an issue with while travelling, the seats were comfortable in general, pillows were offered if asked for, the toilet was VERY neat and clean.
Food and beverage:
One of the things I cringe on is when it comes to eating in a flight because the food is just so tasteless. I’ve never ever liked the food served in ANY local airline, SereneAir very successfully changed my opinion in this matter. The lunch tasted so good, it was filling and unique at the same time. Their idea for the mixed Salads and fruits as dessert was the biggest catch for me. Loved how smoking hot the coffee was, that’s the kind of coffee one needs!
How was the crew. How they behaved. Helpful or not? The crew was very responsive and helpful, maintaining a very friendly interaction with everyone.
There was no inflight entertainment